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Confidential counselling and advice

The aims of the telephone helpline, apart from access to advice and counselling, are to provide a remote reporting facility, to increase our knowledge of harassment and crime suffered by the gay community in our police area, to increase our service to and to increase the confidence in our service of LGBT community.

Callers can speak anonymously and confidentially to switchboard staff, who are all trained in counselling skills. Options for callers on the line will be counselling, advice, or in the event of a crime, to report it to the police via switchboard staff. Crimes reported in this way will thereafter be investigated by officers of Central Scotland Police.

The help-line is staffed by trained members of the LGBT community. This service allows for third party reporting of homophobic crime and is supported by FLAGS, an LGBT support group operating in the Forth Valley area, and Strathclyde Lesbian and Gay Switchboard.

The helpline telephone number is 01786 469483